Xbeat Terms & Conditions – Complete User Guide

These terms and conditions form a legal agreement between the xbeat platform and its users. By using the xbeat website or app, you agree to be bound by all of these terms.

Xbeat is an internationally licensed online betting and gaming service provider. We are committed to offering players in Bangladesh a safe, transparent, and entertaining experience.

These terms are written in Bengali so every user can understand them with ease. However, the English version will prevail in the event of any legal dispute.

You must be 18 years of age or older to register on xbeat. All information provided at the time of registration must be accurate and truthful.

Account Registration Requirements

• Each individual may only create one account
• Only one account can be created per mobile number
• Providing false information during registration will result in immediate account termination
• Users are solely responsible for keeping their account password secure

KYC Verification

All members must complete KYC (Know Your Customer) verification before making a withdrawal. This requires submitting a clear photo of your National ID or passport. xbeat completes verification within 48 hours.

Every member must familiarise themselves with the betting rules before placing a bet on xbeat. xbeat will not be held responsible for any bet voided due to the member's lack of awareness.

Bet Acceptance & Cancellation Policy

• Confirmed bets generally cannot be changed or cancelled
• If there is a significant error in the odds before a match begins, xbeat may void the affected bet
• The original stake will be refunded if a match is cancelled or abandoned
• If one leg of a parlay bet is voided, the remaining legs will be used to settle the bet
• Cash out value on live bets is determined by current market conditions

Match Results

Xbeat treats the results issued by official sports governing bodies as final. If a result is officially amended for any reason, all related bets will be re-evaluated accordingly.

All financial transactions on xbeat are processed in Bangladeshi Taka (BDT). We accept Mobile Pay, Nagad, Rocket, and bank transfers.

Deposit Rules

• Minimum deposit: ৳100 BDT
• Deposits are usually credited to your account instantly
• Only payment methods registered in your own name may be used
• Depositing from another person's account is strictly prohibited

Withdrawal Rules

• Minimum withdrawal: ৳500 BDT
• Withdrawals will not be processed without KYC verification
• Mobile Pay and Nagad withdrawals are processed within 24 hours
• Bank transfers may take 3–5 business days to process
• The withdrawal method must match the deposit method used

Xbeat offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which must be read before claiming.

General Bonus Terms

• Bonus funds cannot be withdrawn directly
• A specific turnover requirement must be met before a bonus can be withdrawn (typically 5x–20x)
• Bonuses are generally valid for 7 to 30 days
• Unused bonuses will be automatically cancelled upon expiry
• The same bonus cannot be claimed more than once

Welcome Bonus Special Terms

A minimum deposit of ৳500 BDT is required to claim the 100% welcome bonus on your first deposit. This bonus carries a 10x turnover requirement, meaning you must wager ten times the bonus amount.

Certain activities are strictly prohibited in order to maintain a fair environment on xbeat. Any member found engaging in prohibited conduct will have their account permanently suspended.

• Placing bets using match fixing or insider information
• Betting using bots or automated software
• Bonus fraud through the creation of multiple accounts
• Using or granting access to another person's account
• Attempting to fraudulently obtain funds via chargebacks
• Intentionally exploiting any technical glitch on the platform
• Threatening or harassing other members

Xbeat's security team monitors such activity around the clock. If any irregularity is detected, legal action may also be taken against the individual involved.

If you have a complaint, please contact our customer support team first. Most issues can be resolved within 24 hours.

Complaints Process

• Step 1: Submit a complaint via Live Chat or email us at support@xbeat.bet
• Step 2: Our team will provide an initial response within 48 hours
• Step 3: Complex cases may take up to 14 days to investigate
• Step 4: A written decision will be communicated upon completion of the investigation

If you are not satisfied with a decision made by xbeat, you have the right to appeal to the relevant licensing authority.

Xbeat believes betting is a form of entertainment, not a source of income. We want every member to enjoy the experience in a healthy, responsible way.

• Deposit limits can be set at any time
• Weekly or monthly betting limits can also be set
• Self-exclusion allows you to suspend your account for anywhere from 1 week to permanently
• The Reality Check feature sends regular reminders about your time spent and amount wagered

Anyone who needs support can reach out to us at support@xbeat.bet at any time for responsible gaming assistance. For more information, visit our Responsible Play View the page.

Xbeat treats the protection of user data with the utmost seriousness. We use SSL encryption and industry-standard security technology.

• Personal data is never sold or shared with third parties
• Your information is used solely for KYC verification and legal compliance purposes
• Payment information is stored in encrypted form

For our full privacy policy, visit our Privacy Policy Read the page.

Xbeat reserves the right to update these terms and conditions at any time. Members will be notified in advance via email or SMS for any significant changes.

Updated terms take effect from the date of publication. Continued use of the platform after any changes constitutes acceptance of the new terms.

The latest version of the terms will always be available on this page. You may take a screenshot to save any previous version for your records.